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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mufasaghh Kelly

Mufasaghh Kelly

June 17, 2026

5  out of  5
rating by Mufasaghh Kelly
"Very great customer service"
We responded:
"Mufasaghh, Thank you for the 5-star review! We’re so glad you had a great experience with our team at Jack Nadelhoffer State Farm. We truly appreciate your trust. Please don’t hesitate to reach out anytime we can help.

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Robert Baguio

June 11, 2026

5  out of  5
rating by Robert Baguio
"Peyton was a great help in getting my car insured."
We responded:
"Robert, Thanks so much for the 5 star review! We’re glad Payton was able to help you get your car insured and made the process easy. We truly appreciate your trust in Jack Nadelhoffer State Farm!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Dyonte Law

June 9, 2026

2  out of  5
rating by Dyonte Law
"I was genuinely ready to switch my car insurance. I had done my research, requested a quote, and was fully prepared to make the move. Unfortunately, the experience I had with my assigned agent completely changed my mind.

From the very first conversation, it felt far less like an insurance consultation and far more like a high-pressure sales pitch. Rather than walking me through my options and helping me find the right coverage for my needs, I was bombarded with rhetorical questions and unsolicited opinions about why I absolutely needed to upgrade my policy. There was very little listening and a whole lot of convincing. It honestly reminded me more of a used car lot than a professional insurance agency. The approach was so aggressive that I actually stopped mid-call to look up whether agents earn commission on policy upgrades, that should tell you everything about how the interaction felt.

I politely declined and told them I would be looking elsewhere. I thought that would be the end of it. It wasn't. I received yet another call from the same agent, and once again, the hard sell picked right back up. I said "no" four separate times during that call, and each time, the pressure continued. I ultimately had to cut the conversation short and tell them plainly that I was hanging up the phone, because simply saying "no" was clearly not being respected.

I want to be fair, the quote itself may have been competitive, and I'm sure there are good people at this company. But the overall experience was incredibly off-putting. When a potential customer is ready to sign on and the only thing that drives them away is your sales approach, that's a problem worth addressing. A good insurance agent should feel like an advisor, not a salesperson working on commission.

I'd encourage management to reconsider the way their agents engage with prospective clients. Pressure tactics don't build trust, they destroy it."
Profile photo of Jen Morgan

Jen Morgan

June 6, 2026

4  out of  5
rating by Jen Morgan
"Recently got married and purchased a new vehicle. Brooklyn has been so helpful with combining all our policies, adding the new vehicle and trying to get us all the discounts possible to make sure we aren’t over paying."
We responded:
"Jen, Thanks so much for your wonderful review and congratulations on your recent marriage and new vehicle! We’re thrilled to hear Brooklyn was so helpful with combining your policies, adding your new car, and working to make sure you’re getting all the discounts available so you’re not overpaying.

We’d love the chance to earn that fifth star. If there’s anything else we can do to further help, please let us know!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR
"
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Santina Baker

June 4, 2026

5  out of  5
rating by Santina Baker
"I have had nothing but great experiences. Always polite, positive, and very helpful. Rates are great, completely satisfied!"
We responded:
"Santina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. 

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Lisa Miller

June 1, 2026

5  out of  5
rating by Lisa Miller
"I've been with State Farm for years and have never had such a positive experience with my agent (and their office staff) before! They really went above and beyond to get me the best deals available. They are prompt in responding to inquiries and follow through with everything they say they are going to do. Every person in the office is friendly and upbeat. I will be recommending Jack and his office every opportunity I get."
We responded:
"Lisa, Thank you so much for your kind words and for trusting our office over the years! We’re honored to hear that your experience with our team has stood out. Providing prompt communication, following through on our commitments, and helping our customers find the right coverage at the best value are things we take great pride in.It means a lot to know that every interaction with our office has been positive, and we truly appreciate your willingness to recommend us to friends and family. Referrals are one of the highest compliments we can receive.

Thank you again for your support and for allowing us to help protect what matters most to you. We look forward to being here whenever you need us!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR

"
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Merri Riley

May 28, 2026

5  out of  5
rating by Merri Riley
"Every time I speak with Berkeley, she just brings a smile to my day. She is professional, down to earth and provides the best customer service!! Such a delight to work with. Very knowledgeable and answers all my questions. She is the best at follow-up too…never disappoints! I don’t normally do reviews for individuals or even companies, but Berkeley deserves a shout out!! You’re the best!!"
We responded:
"Merri, Thank you so much for the wonderful review! We’re thrilled to hear that Berkeley consistently brings a smile to your day and delivers such professional, down-to-earth service. We truly appreciate your kind words about her knowledge, the way she answers your questions, and especially her follow up; those details matter. Thank you for taking the time to give Berkeley (and Jack Nadelhoffer State Farm) a shout out. We’re grateful to have you as a customer and look forward to continuing to help with your property and vehicle insurance needs!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Lisa Bailey

May 27, 2026

5  out of  5
rating by Lisa Bailey
"I can’t say enough how lucky I was to work with Berkeley (and the team). I had two chaotic years that included a separation and the death of both my parents, and then lots of new insurance avenues on my own while still healing. All of that to say, a lot of housekeeping and learning caught up to me and I felt stuck in it - immobile. Berkeley actively and empathetically listened, combing out the necessary details in my explanations, to get the work done. I never once felt embarrassed or worried leaving it in their hands because each and every time, they did exactly what they said they would. What a gift of dependability and reliability at a time when I needed the support. Bonus sidenote, I got some money back which was rooted in their resolutions. I’ll be here for a while! Thank you."
We responded:
"Lisa, Thank you so much for your kind words and for taking the time to share your experience. We’re truly sorry for the challenges you went through over those past two years, and we’re honored that Berkeley and the team could be a steady support for you during such a difficult time. It means a lot to hear that you felt listened to, understood, and never embarrassed. Our goal is to make the process clear, manageable, and dependable. We’re also glad we were able to help you find resolutions, including the money back you mentioned. Thank you for trusting Jack Nadelhoffer State Farm. We’re here for you and we look forward to continuing to support you!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Elizabeth Bensan

May 26, 2026

5  out of  5
rating by Elizabeth Bensan
"Im a younger person that wasn’t taught much about adult things such as insurance. The person that helped me was Payton, he was very patient and helpful! He had a sense of whimsy that I appreciate but also got back to business. Get this man a raise!"
We responded:
"Elizabeth, Thanks so much for the great review! We’re really glad Payton was able to help you feel comfortable with something that can be pretty confusing, especially when you’re still learning the ropes! We’ll definitely pass along your feedback (and yes, your “get this man a raise” message!). Thanks again for choosing Jack Nadelhoffer State Farm. We appreciate you!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Kevan Thomas

May 23, 2026

5  out of  5
rating by Kevan Thomas
"I recently transferred from another State Farm office to Jack and his team, and the experience has been great. They made the whole process easy and stress-free, took the time to answer my questions, and even helped me save money on my policies. Everyone in the office has been friendly, responsive, and professional. I’m really glad I made the switch and would definitely recommend Jack and his team to anyone looking for great service and better value!"
We responded:
"Kevan, Thanks so much for the great 5-star review! We really appreciate you making the switch to Jack Nadelhoffer State Farm. It’s awesome to hear that your transfer was smooth and stress free, and that our team took the time to answer your questions. We’re also glad we could help you find better value and save you money on your insurance. From friendly service to being quick to respond, this is exactly how we aim to help every customer. If you ever need anything with your auto insurance, homeowners insurance, or policy coverage, we’re always here. Thanks again for recommending our team!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of Maribel Martinez

Maribel Martinez

May 20, 2026

5  out of  5
rating by Maribel Martinez
"Great service, quick response and very helpful and kind."
We responded:
"Maribel, Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with Jack Nadelhoffer State Farm. Our team is here to provide quick, helpful, and kind service whenever you need it. Thanks again for trusting us!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of Ivan Bautista

Ivan Bautista

May 18, 2026

5  out of  5
rating by Ivan Bautista
"Peyton made getting my car insurance very easy and was very helpful."
We responded:
"Ivan, Thank you so much for the 5-star review! We’re thrilled to hear that Payton made getting your auto insurance easy and that he was helpful. At Jack Nadelhoffer State Farm, we’re committed to providing great car insurance coverage and support for drivers in the community. We truly appreciate your trust!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of David Dragomir

David Dragomir

May 17, 2026

5  out of  5
rating by David Dragomir
"Berkeley is so friendly and helpful!"
We responded:
"David, Thank you so much for the 5-star review! We’re thrilled to hear Berkeley made such a positive impression. Providing friendly, helpful service is exactly what we strive for at Jack Nadelhoffer State Farm. We truly appreciate you trusting our team with your insurance needs and are always here to help with your auto insurance, home insurance, renters insurance, and life insurance questions anytime!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of Rob Brindos

Rob Brindos

May 15, 2026

5  out of  5
rating by Rob Brindos
"Few months ago I switched from Farmers insurance to State Farm. Customer service has been great and truly appreciate the pricing!! Much better deal. Then recently I locked my keys in my car. Used the State Farm app and was happily surprised to find out that I had locksmith included. I was able to answer a few quick prompts and submitted a claim. Within an hour (with ample notification in between) service was at my car and they quickly resolved my issue. I was extremely thankful for how easy it was to get out of a bad situation. Thank you so much for the help and support!!! I would recommend to get State Farm insurance!!"
We responded:
"Rob, Thank you so much for the wonderful 5-star review! We’re thrilled you’re enjoying the great customer service and the pricing after switching to State Farm. We’re also really glad the State Farm app made it easy when you locked your keys in your car and that you were able to get locksmith service quickly and get everything resolved. That kind of support is exactly what we aim for. We truly appreciate your recommendation and the trust you’ve placed in us for your life, renters, and general liability coverage. Thanks again!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of Francis Martin Ortiz

Francis Martin Ortiz

May 15, 2026

5  out of  5
rating by Francis Martin Ortiz
"Best price for the same coverage plus some more, great service too"
We responded:
"Francis, Thank you so much for the 5 star review! We’re glad you found a great price with the same coverage and that you received excellent service. We truly appreciate your trust! If you ever need anything with your motorcycle or vehicle insurance, we’re always here to help.

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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karen Moore

May 12, 2026

5  out of  5
rating by karen Moore
"Talking with my new agent for my car insurance was very nice, it felt like he was smiling while he was talking. I’m happy I’ve made the change!!"
We responded:
"Karen. Thank you for the great review! We’re so glad you had a positive experience with us! Nothing beats friendly, helpful guidance, and we’re happy we were able to get you a great price on your car insurance. Welcome to Jack Nadelhoffer State Farm. We’re here whenever you need anything!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Sabrina Campion

May 11, 2026

5  out of  5
rating by Sabrina Campion
"Payton was a life saver for me today! I had some existing car insurance complications and he helped me get through it painlessly, professionally, and quickly. He was thorough in walking me through my available options and getting me the best coverage I could for what I was needing. Very good service!"
We responded:
"Sabrina, Thank you so much for your 5-star review! We’re thrilled to hear that Payton was able to help you work through your existing car insurance complications quickly and professionally. It means a lot that he took the time to walk you through your options and find the best coverage for what you needed. We truly appreciate your kind words about our service for vehicle and home insurance, and we’re here anytime you need us!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Ariana Aguilar

April 29, 2026

5  out of  5
rating by Ariana Aguilar
"Berkeley and Brooklyn (thought they were the same people my bad) are the is the BEST insurance agent(s) ever! They are professional super friendly and are beyond knowledgeable and helpful but not in a pushy sales way. I truly appreciate all the extra effort they have put in to make my experience with State Farm great! Thank you so much for your patience and time!! 10/10 100%"
We responded:
"Ariana, Thanks so much for the amazing 5-star review! We’re thrilled to hear that Berkeley and Brooklyn provided such a great experience that was professional, super friendly, knowledgeable, and never pushy. Our team genuinely appreciates the trust you’ve placed in State Farm, and we’re glad their patience and extra effort made a difference. Thank you again for the kind words and the 10/10 rating. We truly appreciate you!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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susan heger

April 29, 2026

5  out of  5
rating by susan heger
"I worked with Payton on an auto/home insurance bundle and it was a great experience. He is very knowledgeable, active listener, and has a pleasant, interactive communication style. He made the process from start to finish a breeze! Five star experience, good value, and I highly recommend Payton and State Farm!"
We responded:
"Susan, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a great experience working with Payton on your auto/home insurance bundle. Your kind words about his knowledge, active listening, and helpful communication mean a lot to our team.

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Danielle Dunn

April 28, 2026

5  out of  5
rating by Danielle Dunn
"Jack was excellent to work with. He went above and beyond to make sure we were taken care of. Highly recommend!"
We responded:
"Danielle, Thank you for the great review! We’re really glad to hear you had such a positive experience with our team and that everyone went above and beyond to make sure you were taken care of. We truly appreciate your recommendation and the trust you’ve placed in Jack Nadelhoffer State Farm. If you ever need anything, we’re here for you.

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
Profile photo of Charlie

Charlie

April 27, 2026

5  out of  5
rating by Charlie
"This was hands down the best experience I’ve had at a State Farm in the Portland metro area. Everyone here was so welcoming! Berkeley made the process super easy and got me what I was looking for. Great experience overall!"
We responded:
"Charlie, Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had the best State Farm experience you’ve had in the Portland metro area. We’re especially glad Berkeley made everything super easy and helped get you exactly what you were looking for. If you ever need anything, we’re always here to help. Thanks again for choosing Jack Nadelhoffer State Farm!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Ryan Ettinger

April 24, 2026

5  out of  5
rating by Ryan Ettinger
"Payton was super helpful walking me through my options and finding ways to save money versus my previous insurer and increase coverage at the same time. Highly recommend!"
We responded:
"Ryan, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Payton was able to walk you through your options, help you find meaningful ways to save, and increase your coverage at the same time. We truly appreciate your trust and your recommendation to others. If you ever need anything, we’re here to help!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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Chris Nguyen Nguyens

April 21, 2026

5  out of  5
rating by Chris Nguyen Nguyens
"All i can say is Payton from this state farm branch is one of if not the coolest most welcoming person ive ever had the pleasure to meet he was able to help insure my imported subaru from japan while also giving me all the coverage i needed as well as making sure my pricing was on point i cannot thank you enough Payton you are the best brother"
We responded:
"Chris, Thank you so much for the 5-star review! We’re grateful you chose Jack Nadelhoffer State Farm, and we’re glad Payton made you feel welcome while helping you insure your imported Subaru from Japan, right coverage and pricing on point. We really appreciate your trust!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"
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jay leavenworth

April 11, 2026

5  out of  5
rating by jay leavenworth
"A mistake was made and the people at jacks office looked into it and got me the results I was looking for,...even after dealing with me being impatient and rude to them. These guys are true professionals. Thank you guys for turning my life around.. you have taught me a lesson. Thanks again guys!!!"
We responded:
"Jay, Thank you so much for your kind words and honest feedback! We truly appreciate your patience and understanding throughout the process. Our team is dedicated to providing the best service possible, and we're glad we could help get the results you needed. It means a lot to hear that we made a positive impact. Please don’t hesitate to reach out anytime, we’re always here to support you!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR

"
Profile photo of Karley Karlgaard

Karley Karlgaard

April 4, 2026

5  out of  5
rating by Karley Karlgaard
"Berkeley Maxwell gave us great customer service!"
We responded:
"Karley, Thank you so much for your kind words! We're thrilled to hear that Berkeley Maxwell provided you with great customer service. We appreciate your support and look forward to assisting you again in the future!

- Jack Nadelhoffer - State Farm Insurance Agent, Clackamas, OR"